You can choose a gift set from the homepage or menu. You can do this by going directly to gift sets for her, him, or baby & child. You can also navigate to a selection of gift sets by occasion, such as birthday, pregnancy, or condolence.

With a gift set of your choice, you have the option to add a card with a personal message. To do this, check the box and choose the card you want. Then, you can enter the sender, recipient, and message.

Then click "Add to Cart." The gift set will be added to your cart.

On the right side you will see an overview of the items in your shopping cart.

Agree to the terms and conditions and click 'Checkout' to complete your order.

During the checkout process, you enter your address details and choose a payment method.

It is possible to order multiple gift sets in one order, each with its own personal card.

• iDEAL : The most widely used payment method in the Netherlands. Participating banks include ABN AMRO, ING, Rabobank, SNS, ASN Bank, bunq, Knab, Triodos, and Van Lanschot.
  
• Bank transfer : After ordering, you will receive an email with payment instructions from our payment provider. Once payment is received, your order will be prepared for shipment.
  
• Credit card : Pay securely with Visa or Mastercard. Your order is paid for immediately.
  
• Bancontact / KBC-CBC (BE) : For Belgian customers, payment is confirmed immediately.
  

Once we have processed your payment, you will receive a confirmation by email.

No, that's not necessary. You can also order without an account.

However, with an account you can easily find your orders and re-order more quickly.

As long as no shipping confirmation has been received by email, the order can still be adjusted.

Yes, you'll receive a confirmation email within 5 minutes. If you don't see it right away, please check your spam folder. If you really haven't received an email, please contact us.

The invoice and packing slip will be emailed to the email address provided.

The invoice is not sent with the gift, so the recipient only receives the gift.

You will receive the invoice by email as soon as your order has been shipped.

All prices in the online store include VAT. The invoice price excludes VAT.

Would you like to receive a customized quote as a business customer with prices excluding VAT?

Then send an email to info@cosmeticacadeau.nl .

When completing the gift set, you can add a card with a personal message.

This way, the recipient always knows who the gift came from.

There is a choice of several free cards with different themes.

Orders placed and paid on working days before 12:00 noon will be shipped the same day with DHL.

Once the package has been scanned at DHL, you will receive an email with a track & trace code to track the delivery.

You can choose between home delivery or collection at a DHL collection point.

For shipping within the Netherlands we charge €5.95 shipping costs.

For orders above €35, shipping is free.

For Belgium we charge €7.95 , and for orders above €50, shipping is free.

All orders are shipped via DHL .

As soon as your order has been packed, you will receive an email with a track & trace code.

If you are not at home, DHL will try to deliver the package to your neighbors or a second delivery attempt will be scheduled.

After two attempts, the package will be ready at a DHL collection point, where it will remain for seven days.

We currently deliver to the Netherlands and Belgium .

No, pickup is currently not possible. Our warehouse is set up for shipping via DHL.

Yes, you have the right to return your order within 14 days of receipt .

Please report your return via info@cosmeticacadeau.nl and include this correspondence with your return shipment.

The products must be returned unused, unopened, undamaged and in their original packaging.

If products have been used or opened, any reduction in value may be deducted.

Yes, you can cancel your order within 14 days of receipt .

Do you have a complaint about a product or our service?

Please contact us via our contact form or send an email to info@cosmeticacadeau.nl .

Please state your name and order number.

We will respond within 14 days of receiving your message.

The statutory warranty applies to all articles.

This means that the product must meet what you can reasonably expect from it.

Some products also have a manufacturer's warranty, which is in addition to the statutory warranty.